Baader Warranty

Baader Planetarium products are warranted by the original manufacturer for 2 years, for flawless optical and mechanical function under normal use (not necessarily cosmetic optical or physical appearance).  Warranty is void if the product has been misused or damaged. 

Alpine Astronomical is the official Baader Planetarium warranty center for N. America and provides support of in-warranty issues with their products.  Please note: The Baader Planetarium Warranty is only valid for items sold by Alpine Astronomical or through one of our Authorized Baader Dealers.  Proof of purchase location will be required for warranty support.  Grey market goods purchased through overseas vendors will not be warranted.  

LIFE-COAT™: Limited Lifetime Warranty for CMOS-optimized Baader-filters:

A Baader Planetarium exclusive. Filters incorporating Baader Planetarium’s Life-Coat™ technology are so durable that Baader Planetarium warrants the coatings for the life of the filter. Baader Planetarium has developed Life-Coat™ using materials and processes that result in coatings which will not degrade or fail for a lifetime. Life-Coat™ coatings resist moisture, temperature extremes, and are hardened to withstand normal cleanings.

Baader Planetarium guarantees their Life-Coat™ coatings will not peel, flake or physically degrade and will withstand repeated cleaning with fine optical cleaning equipment. The Limited Lifetime Warranty applies to the original purchaser and does not cover failure from mis-use, physical damage through improper handling, or improper cleaning.

To make a warranty claim, simply contact your retailer where you purchased the filter with proof of purchase (commercial invoice) and a detailed failure description. The dealer will then advise of the next steps.